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Genesis


Partnering Organizations Globally

Efficiency       Productivity       Performance

Genesis

Genesis means the source of life originating from the Greek language. Aptly named Genesis provides (life giving) services to B2B and B2C organizations.

Since July 2014 Genesis has come a long way from being a startup with just 2 employees to  an organization with 300 + employees, providing a complete range of Business Process Outsourcing (BPO), Call Center Services, Process and Technical Outsourcing and Artificial Intelligence Solutions.

In June 2018 the Board of Directors mutually agreed to bring in a new era of growth and grow exponentially. Investors were brought in to the company that lead to the restructuring of the firm to take on the new challenges.

Genesis has already initiated phase 1 of the vision to expand to an state of the art 1,000 seater fully equipped Intelligent Service Provider by 2020.

01

Our Vision

To be one of the largest quality service partners in India across industries

02

Our Mission

To deliver client goals with dedicated teamwork, constant innovation and adopting state of the art technology

Our Working Philosophy

Our Working Philosophy

At Genesis we believe in a Customer First approach. All our services and processes are geared and created towards facilitating the requirements of our clients and their customers.

Teamwork produces efficient work, benefits by providing combined inputs, working in harmony and helping each other to achieve a common goal.

Initiation, creative planning, active listening and critical thinking approach as well as intuition and imagination brings creativity and the ability to explore new thinking.

Quality assures satisfaction both internally on a job well done and externally leads to client satisfaction in turn leading to more revenue and ultimately more profitability.

Message from our CEO

Message from our CEO

Genesis was established as a company predominantly to work for the B2B and B2C companies in India. As a company our goal is pro client satisfaction from the smallest thing we do to the biggest of projects that we implement. “Quality” is the chant around the office and it is Genesis’s goal and mission to work towards providing our clients with quality services.

We as a company are working with major Financial companies and service providers in the private sector. To ensure quality services we formulate processes matching industry best practices and audit them regularly to ensure compliance. We work with major industries to ensure that their products, services and their process are implemented or sold in the best and optimized way so that the cost stays at a minimum while ensuring quality. The industry depends on our expertise to implement digitization and automation to take on the challenges of the future.

We are taking huge strides and are expanding rapidly in the India by leveraging state of the art technology both to benefit our operations and the industry. We are building up a team of qualified & certified professionals and experts to ensure that we have the best of the human resources available to provide solutions for our clients.

I invite you to connect with us and start transforming your company

Why choose Genesis?

Out-of-the-box reporting, analysis and solutions

Out-of-the-box reporting, analysis and solutions

Offer Quick time Solutions to Scale rapidly

Offer Quick time Solutions to Scale rapidly

We thrive on technology and Innovation

We thrive on technology and Innovation

Highest level of confidentiality assured Assignment execution

Highest level of confidentiality assured Assignment execution

End to end service capability with deep vertical penetration

End to end service capability with deep vertical penetration

Expertise to handle complete life cycle management

Expertise to handle complete life cycle management

Possess varied and relevant experience

Possess varied and relevant experience

Professional, value based and mutually benefiting Partnership

Professional, value based and mutually benefiting Partnership

Our Management Team

Kashyap Thakkar

Genesis is the brainchild of Mr. Kashyap Thakkar who founded the organization in July 2014.

He is the founder and Non Executive Director of the company. He comes from a senior level background in the financial sector with the ICICI Group

Kashyap Thakkar

Founder & Non Executive Director

Subodh Naudiyal

As part of the expansion and diversification program of Genesis Mr. Subodh Naudiyal was brought as Chief Executive Officer of the company.

He possesses a diversified C- Level experience internationally of 20+ years in varied industries such as Real Estate, FMCG, Telecom, Technology, Services and Aeronautics

Subodh Naudiyal

Chief Executive Officer

Vijayalaxmi Naudiyal

As part of the expansion and diversification of Genesis MS. Vijayalaxmi Naudiyal was brought into the business as an investor and Managing Director to provide a new direction to the business

She comes from a highly diversified background as a sociologist & social work with an experience in Child Psychology and training

Vijayalaxmi Naudiyal

Managing Director

Manoj Naudiyal

As part of the expansion and diversification of Genesis Mr. Manoj Naudiyal was brought into the business an executive Director to provide a new direction to the HR side of the business

He comes from a highly diversified background in Human Resources with Top Notch companies across India

Manoj Naudiyal

Executive Director

Vihang Abhyankar

Vihang became a part of Genesis in July 18 to Head the Business support services and accelerate the business expansion initiative.

He brings experience in Sales, Business Development and Marketing with firms such as Bharti Telecom, Tata Teleservices & Reliance Telecom.

Vihang Abhyankar

Director – Business Support Services

Clients & Testimonials

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birla-sun

“Our experience with Genesis is Transparency, Trust and cooperation. They do not commit to an engagement unless they are sure to deliver and they deliver to what they commit. The level of trust and cooperation between us has matured from supplier to partner. They always recommended and executed what is best for us”

Birla Sunlife Insurance Ltd.

micro

“We share this note of appreciation for the outstanding customer service provided by Genesis Business Consultancy Pvt Ltd.  The quality and efficiency given in their work is commendable. Response time to resolve any issues is impressive, immediate and accurate. Feedback had been taken very positively and had been successfully implemented for process improvement. Genesis team had always been a great help in all the assignments given to them. They have fulfilled their commitments and met the deadlines. Wishing good luck for future endeavours”.

Invest India Micro Pensions Services Pvt Ltd

icci-prodential

“Genesis our partner is helping us to drive customer satisfaction. Their help extends from servicing to payouts and managing relationships with our valuable customers. They have helped us in retaining AUM through excellent telephonic communication with the customers and thus enhancing customer delight.”

ICICI Prudential Life Insurance Ltd.