Genesis makes calls on your behalf to increase your sales, follow up on your emails and leads, to test unknown markets, develop good customer relationships and make your business a raging success by providing qualified sales.
- Sales – We manage B2B and B2C campaigns promoting to new or existing customers. Our Trained sales experts can up-sell, cross-sell and introduce new products and services as well as win back churned customers to ensure your business keeps growing.
- Fundraising – Does your organization rely on donations to meet your financial goals, Genesis call centers can help your non-profit organization with all your fundraising needs. We will find a great way to provide additional revenue to your organization. This includes outbound solicitation calls to your donors, donor acquisition and well as donor retention.
- Survey – Surveys are critical tools to glean information on your customers and collect data for product and service development. We can provide innovative services where you can discover customer reactions to marketing campaigns, issues or your competitors. We provide very specific data in tight frames using advanced technology and enhanced resource utilization to allow your products and services to be optimized in real-time.
- Lead Generation – Are you frustrated with your internal processes that hamper your lead generation? Genesis outbound sales teams allow you to focus on your core business instead of generating leads for your sales teams. We generate leads for you by leveraging technology to focus on your precise market and aggressively target your customer base to provide you qualified leads that your sales team can close.
- Data Base Building & Verification – Today data is critical to business whether it be of employees, contractors or customers, Genesis offers world class Database building and verifications services. We increase your ability to reach the right prospects and customers across any channel. We identify and extract data from structured and unstructured data sources so that the attributes are relocated to the correct fields. We also detect duplicate records, relationships, household and merge or group together related information along with enriching information and standardization providing a unified view.
- Appointment Setting – Our skilled appointment setters stand ready to deliver desired results within just a few days. We understand that appointment setting is critical in the service industry. Genesis generates appointments with your targeted customers and quickly and seamlessly delivers the data to your sales teams.
